Privacy Policy | Build Brand Online

Last updated: 11 October 2026

To be completed: add the proprietor’s full name and a business correspondence address where shown in [square brackets] below to finish this page.

This Privacy Policy explains how Build Brand Online ("we", "us", "our") collects, uses and protects your personal information when you visit our website or get in touch with us. We are committed to protecting your privacy and handling your data in line with UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Build Brand Online is the trading name of [your full name], a sole trader based in the United Kingdom, providing website design, hosting and support for small businesses. [A business correspondence address will be added here.]

For any privacy questions, or to exercise your rights, contact us at [email protected].

What information we collect

Information you give us — when you complete our contact or enquiry form, or email us, we collect details such as your name, email address, business name, phone number, the plan you're interested in and anything you include in your message.
Correspondence — records of your communications with us so we can respond and keep track of your request.
Technical data — like most websites, our hosting and security providers automatically log limited technical information such as your IP address, browser type and the pages you visit, to keep the site secure and working.

How we use your information

To respond to your enquiry and provide quotes or information you've asked for;
To provide, manage and support the services you sign up for;
To keep records and manage our relationship with you;
To keep our website secure and improve it;
To meet our legal and accounting obligations.

Our lawful bases for processing are your consent (when you contact us), the performance of a contract with you, our legitimate interests in running and improving our business, and compliance with legal obligations.

Who we share it with

We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:

Form delivery — our enquiry form is delivered using a third-party form service (Web3Forms), which processes your submission so it reaches our inbox;
Email — our email provider, used to receive and reply to your messages;
Website hosting & security / content delivery — providers who host our site and deliver it securely (including a content-delivery network);
Professional advisers — such as accountants, and authorities where we are legally required to share information.

Some of these providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).

How long we keep it

We keep enquiry information only as long as needed to deal with your request and for a reasonable period afterwards, and we keep records relating to customers for as long as required for our legal, tax and accounting obligations.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise any of these, email [email protected].

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and keep it safe.

Children

Our services are aimed at businesses and are not directed at children. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact

Questions about this policy? Email [email protected].