The terms on which we provide our website design, hosting and support services.
Last updated: 11 October 2026
To be completed: add the proprietor’s full name and a business correspondence address where shown in [square brackets] below to finish this page.
These Terms & Conditions set out the basis on which Build Brand Online ("we", "us", "our") provides website design, hosting and support services to you. By placing an order or using our services, you agree to these terms. Please read them alongside our Privacy Policy.
Build Brand Online is the trading name of [your full name], a sole trader based in the United Kingdom. [A business correspondence address will be added here.] You can contact us at [email protected].
We design, build, host and support websites for small businesses, according to the plan you choose. The exact scope, features and timescales will be agreed with you before we begin. Prices shown as "from" or "starting from" are starting points; a custom domain, extra pages, additional features or extra work may cost more, and we'll always agree any additional costs with you in advance.
You agree to provide the content, images and information we need to build your site, and to do so promptly. You confirm that you own or have the right to use any content you provide to us, and that it is lawful and does not infringe anyone else's rights.
You own the content and brand materials you provide to us. The website we build for you is yours to use while your subscription is active, and your content remains yours. Any third-party components (such as fonts, images or software) remain subject to their own licences. We may showcase work we create for you as an example in our own portfolio, unless you ask us in writing not to.
We take reasonable steps to keep your website online and running well, but we do not guarantee that it will be available without interruption, as occasional downtime can occur for maintenance or reasons beyond our control.
Nothing in these terms limits our liability where it would be unlawful to do so (including for death or personal injury caused by our negligence, or for fraud). Subject to that, we are not liable for indirect or consequential losses, or for loss of profit, revenue or data, and our total liability to you is limited to the amount you have paid us in the 12 months before the claim.
If you are a consumer, these terms do not affect your statutory rights, including any cancellation rights you may have under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and your rights under the Consumer Rights Act 2015.
These terms are governed by the laws of England & Wales, and any disputes will be subject to the courts of England & Wales.
We may update these terms from time to time. The version on this page, with the "last updated" date above, is the current one.
Questions about these terms? Email [email protected].